Each year, Amazon requires you to reauthorize SpaceWare (AMan) to collect data on your behalf. You should have received an email from Amazon regarding this prior to the required reauthorization date (see below for a typical email).

You will need to follow the steps in the email that Amazon sent you. Specifically the steps are:

1.    Logon to Seller Central using your browser (e.g. Chrome, Firefox, Internet Explorer, Edge).

2.    Click on Settings->User Permissions.

3.    Scroll down to the ‘Third Party developer and apps’ section and click on ‘Visit Manage Your Apps’.

4.    In the list that is displayed, you should see SpaceWare and to the right of it there should be a RENEW or ENABLE button.

5.    If you see ENABLE, click on ENABLE. The RENEW button should then be visible. Click on that and follow the dialog that is presented.

6.    If you see RENEW, simply click on that and follow the dialog that is presented.

Once you have completed the above procedure, you should restart AMan. Please also note that it may take some time for Amazon to reactivate the reauthorization.

Note: If you have received an alert about this and have not done the steps above recently, the procedure should be done ASAP. Failure to do so will cause AMan to be unable to get orders, inventory or to reprice/list.

Example of email from Amazon:

Action is required by you to renew your authorization to enable software applications from SpaceWare to access your Amazon selling account on your behalf using Amazon Marketplace Web Service. This might impact your Amazon integration, including your Amazon Pay integration if you have one.

For your security, we periodically contact you to confirm that only software application providers with whom you are actively working are allowed to access your Amazon selling account data on your behalf.

The provider listed below has access to your account. That access will expire on 2020-02-15.

Please either renew or revoke this access to your account by using the Amazon MWS Developer Permissions section of the User Permissions page in Seller Central. You can access this page at any time by signing into Seller Central and selecting User Permissions in the Settings menu. If you do not renew the developer’s access before the expiration date then that access will be suspended and their software will no longer access your data. You can re-authorize suspended access from User Permissions page.

Developer ID:012345678912345
Developer nickname: SpaceWare

This page is also available on our Support page on SpaceWare.com .