AMan Pro Order States |
Understanding Order States
AMan Pro classifies orders according to the stage in the Order Fulfillment process they are in. This allows easy displays of orders according to what needs to be still completed for the order. The stages are:
2BPacked - This is the state a new order comes in as. No processing has been done to the order yet.
2BShipped - This is the state after the packing has been done for the order. Typically, an order is in this state when the packing slip has been created for it. However, AMan Pro may be customized to cause the order to enter this state after printing labels or DAZzle postage or when manually set.
2BFollowedUp - Once marked as packed and shipped, the order is in a state which allow you to determine which customers should be solicited for feedback via email.
Held - This order in some part of the fulfillment process but for some reason you do not want to process further for the moment. The reasons for this may be out of stock, address invalid etc. AMan Pro can automatically hold orders for which it cannot validate the address.
Refunded - These are orders that you have issued refunds for.
Understanding AMan Pro Colors for Orders
To help with distinguishing orders, AMan Pro color codes each order. This make it easy to distinguish (for instance) domestic orders from international orders. The colors used are:
Background/Foreground |
Coloring |
What it means |
Background |
Cyan |
Expedited Order |
Magenta |
International Orders |
|
Light Purple |
Expedited International Orders |
|
Yellow |
Order is Held |
|
Light Orange |
More than 1 item in an order |
|
Dark Orange |
One item in the order has a quantity greater than 1 |
|
|
|
|
Foreground |
Blue |
Order more than 2 days old |
Red |
US address not standardised |
|
|
|
|
Postal Row Background |
Yellow |
Not processed for internet postage |
Red |
Internet postage processing for order failed |
|
Green |
Internet postage printed for order |